Best Western Plus Miami Intl Airport Hotel & Suites Coral Gables

The staff can make or break a hotel stay, the staff here are some of the nicest people I’ve met. David in particular stands out, I was traveling solo and I called to get the shuttle from the airport, the driver told him he didn’t have any pickups. David called me back to check on me and made sure I got on the right hotel shuttle. Every time I cruise out of Miami this will be my hotel of choice. The rooms are very clean and modern. My only complaint is that I could not turn off the air it was too cold.

This hotel is pretty close to the airport and the cruise terminal. Rooms were clean and the staff was nice, although it was a bit loud in our room since it was next to a busy street. Overall a good spot if you are just there for a night before boarding your cruise!

My family all stayed here before and after our cruise this last week. They offered a shuddle which was important for us as were out of towners on vacation. The shuddle there was fine but the shuddle back to the hotel was a hot mess. We were told the shuddle comes every 10/15 mins however it took an hour and a half. When the shuddle did arive it had already made stops at other locations and airports so seating was minimal and a few of us had to wait even longer for the next one. My sister called and paid for a taxi she had waited so long and couldn't stand it anymore. Once we got on the shuddle we made 3 to 4 stops back and forth to the airport to another best westerns before we were dropped off. The staff were nice and were able to get us into our rooms early. The rooms were clean. Pool was clean. Only other complaint is the lobby furniture. It was so stained up and nasty I really did not want to sit down. There was food crumbs all over in the cushions and giant stains covering all of the lobby chairs /couches. Over all ill still give a 4. Just avoid furniture and shuddle. (Photos are the pool and the room view we had.)

Had a great overnight stay here prior to our cruise. Belkis was fantastic as we quickly received a room upon arrival. Our rewards status was acknowledged and we were given a welcome gift. The room was spacious and nicely cleaned. Franklin was friendly, fast and efficient at checkout. Appreciated the location and a comfortable night’s sleep. Will return.

⭐⭐⭐⭐⭐ We had an excellent experience with Miami Best Shuttle. They picked us up from the airport Sunday night and brought us straight to our hotel with no issues at all. On Monday, they took us from the hotel to the cruise port, and on Friday they picked us up from the port and brought us back to the Airport. Everything was hassle-free with easy, clear communication the whole time. Pricing was very fair for the level of service provided — honestly cheaper and faster than using Uber. I’d definitely recommend Miami Best Shuttle and would use them again without hesitation.

Very nice hotel. We were upgraded to a nice suite. The shuttle from the airport took longer than we'd have liked but that pretty standard. The shuttle to the cruise terminal costs more than an Uber but we were grateful that it exists. We'd stay again next time we're in town for a cruise.

We stayed here one night after a cruise. The hotel was very clean and the room was very large. We were able to check in early and use the pool - which was very nice. The staff was friendly. Theres not a bit of stuff to do within walking distance but they do have a grab and go section. The hotel restaurant was just okay. The food was good but the service was super slow and we never got refills of our drinks. The hotel shuttle was an added plus. I would definitely stay here again.

We stayed overnight before a cruise, and found the room acceptable for the price. The room was noisy, we faced the street, and could hear cars honking all night long. The room was a bit below average for cleaning, with the only main issue being that the alarm clock was still set to have an alarm go off in the morning. Front desk staff were excellent. Cleaning staff entered our room without knocking prior to check out time and were strongly encouraging everyone to get out so rooms could be turned over. They did the exact same to each room down the hall as well. The hotel is budget friendly for rates, but the shuttle to the airport was not running when we arrived at the airport, so that was unfortunate.